When you take the time to pack your products correctly, you are not only protecting the product—you are signaling to your customer that you care about them and the experience they have with your company. Similarly, a broken or damaged product will set you back in more ways than one. Customers won’t want to buy [...]

In the world of ecommerce, shipping is so much more than moving items from point A to point B. In fact, a positive shipping experience helps to increase customer loyalty and brand recognition. A negative experience can have the opposite effect - turning customers, repeat or potential, off to your product. Shipping is one of [...]

When you're just getting started, figuring out how to ship on eBay can be daunting. Small businesses like yours need to keep budgets small without sacrificing quality. But minimizing product damage is still important, especially when it comes to one-of-a-kind items or collectibles. If you are using eBay to sell products, you are probably familiar [...]

As people are ordering products online in record numbers, brick-and-mortar stores are slowly drifting to the wayside. Some crafty retailers, however, are trying to capitalize on the new digital trend by offering ship-to-store and ship-from-store services. But what exactly is the difference? You might recognize ship-to-store by a different name: in-store pickup. This business model [...]